Last Updated: [05.02.2025]

Welcome to SenTronics.lk (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of SenTronics.lk (the “Site”), its services, features, and any content made available to you through it (the “Services”). By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you should not access or use the Site.

Acceptance of Terms

By using this website, you agree to comply with and be bound by these Terms and any applicable laws and regulations. If you do not agree to these Terms, you are not permitted to use the website.

Use of the Website

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Site. You are responsible for all activities that occur under your account and agree not to:

  • Use the Site for illegal activities.
  • Upload or transmit harmful software or viruses.
  • Engage in spamming or other disruptive behaviour.

Account Registration

To access certain features of the Site, you may be required to create an account. You agree to:

  • Provide accurate and current information during the registration and checkout process.
  • Maintaining the confidentiality of your account information, including your username and password.
  • Immediately notify us if you believe your account has been compromised.

Product Information and Pricing

We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee the accuracy or completeness of such information.

Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.

Orders and Payments

By placing an order on our website, you are making an offer to purchase the selected products.

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes and shipping fees, to your chosen payment method.

We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your full payment details.

Shipping and Delivery

We will make reasonable efforts to ensure timely shipping and delivery of your orders.

Shipping and delivery times provided are estimates and may vary based on your location and other factors.

Returns and Exchanges

Our Return and Exchange Policy governs the process and conditions for returning products and seeking exchange. Please refer to the Return Policy provided on our website for more information.

Intellectual Property

All content available on the Site, including text, images, graphics, logos, videos, software, and other materials (the “Content”) is the property of SenTronics.lk or its licensors.

You agree not to copy, reproduce, modify, distribute, or create derivative works of any Content without explicit permission.

Third-Party Links

The Site may contain links to third-party websites that are not controlled or operated by SenTronics.lk. We are not responsible for the content or practices of these third-party websites. You use such links at your own risk.

Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review the Privacy Policy for more information.

Disclaimer of Warranties

The Site and its content are provided “as is,” without warranty of any kind, express or implied, including but not limited to the warranties of merchantability or fitness for a particular purpose. We do not guarantee that the Site will be error-free, secure, or uninterrupted.

Limitation of Liability

In no event shall SenTronics.lk, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of our products.

We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the products offered on our website.

Indemnification

You agree to indemnify, defend, and hold harmless SenTronics.lk, its affiliates, and employees from and against any claims, damages, liabilities, costs, or expenses arising from your use of the Site or violation of these Terms.

Termination

We reserve the right to suspend or terminate your account and access to the Site at our sole discretion, with or without notice, if you violate these Terms or engage in activities that are harmful to the Site or its users.

Governing Law

These terms of service supersede any other agreement between you and SenTronics.lk to the extent necessary to resolve any inconsistency or ambiguity between them. These terms of service will be governed by and construed in accordance with the laws of Sri Lanka, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to the Site will be brought only in the courts of Sri Lanka. A printed version of these terms of service will be admissible in judicial and administrative proceedings based upon or relating to these terms of service to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. It is your responsibility to review these Terms periodically for any updates.

Contact Information

If you have any questions about these Terms, please contact us via [email protected].